We ask that you read this Policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
This website is operated by YourGolfBooking.com Ltd a company registered in England and Wales with company number 07733449 whose registered office is at Gleneagles House, Hodge Lane, Windsor, Berkshire SL4 2DT.
We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union and the United Kingdom and we are responsible as the ‘controller’ of that personal information for the purposes of those laws.
This Policy relates to your use of our website, www.yourgolfbooking.com.
Throughout our website we link to other websites owned and operated by certain trusted third parties to provide goods and services to you including, without limitation, golf courses and venues. These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third-party websites, please consult their privacy policies as appropriate.
We collect personal information about you when you access our website, register with us, contact us, send us feedback and purchase services via our website or amend or cancel bookings.
We collect this personal information from you either directly, such as when you register with us, contact us or purchase services via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The personal information we collect about you depends on the particular activities carried out through our website. This information includes:
We also collect, use and share aggregated data such as statistical or demographic data for any purpose.
Aggregated data could be derived from your personal information but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal information so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this Policy.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions trade union membership, information about your health and genetic and biometric data). Nor do we collect information about criminal convictions and offences.
We use this personal information to:
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
Where we need to collect personal information by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service you have with us, but we will notify you if this is the case at the time.
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases on which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
We will share personal information with:
This data sharing enables each golf course/venue to take your booking.
We may transfer your personal information to golf courses/venues outside of the UK in order to enable your booking.
Whenever we transfer your personal information out of the UK, we take steps to ensure that reasonable safeguards are in place which aim to ensure an appropriate level of protection for your information, in accordance with applicable law. By providing us with your information, you acknowledge any such transfer, storage or use may take place.
We would like to send you information about products and services and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
It may take up to 10 days for this to take place.
You may find advertising on other websites which are linked to our website. We do not control the content or links that appear on third party websites and are not responsible for them.
For more information on your rights in relation to marketing, see ‘Your rights’ below.
Under the General Data Protection Regulation you have a number of important rights free of charge. In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you would like to exercise any of those rights, please:
We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, in particular in a European Economic Area state or in the United Kingdom if you work, normally live or if any alleged infringement of data protection laws occurred in the relevant state. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.
This Policy was published on 27/04/2021.
We may change this Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.
Please contact us if you have any questions about this Policy or the information we hold about you.
If you wish to contact us, please send an email to firstname.lastname@example.org, write to Your Golf Booking, Office 8, Market House, HP20 1TN, or call 01344 266 322.